The global pandemic in 2020 forced several companies to redesign their business operations, one of which involves embracing digital transformation such as Artificial Intelligence for business rapidly.
With this rising interest in digital transformation, artificial intelligence (AI),saw a rapid increase as one of the most viable tools used by companies.
To demonstrate the viability of this digital tool, 86% of participants in a 2021 Pricewaterhouse Cooper survey described Using Artificial Intelligence For business as a mainstream tech stack asset.
To increase your revenue and earnings in this digital age, you should use Artificial Intelligence for business. However, with so many options, incorporating this tool into your business might be challenging at times. Below are some suggestions to guide you to introduce AI to your business and add more value to your overall operations.
Upgrade your customer support service with a chatbox
One of the most recent applications of AI in B2C business and some B2B has been through the use of chat boxes. Adding a tool that replies to your customers even in your absence can be one of the best business tools.
A chatbox can help answer your customers’ basic questions, inquiries, and concerns. It can fetch information about your customers like previous invoices, or delivery addresses.
However, before settling for a chat box, it is important to find out what your customers want. To achieve this, you can talk to your customer support representative.
Introduce Artificial Intelligence for business In Your webpage through content strategy
Before AI, marketing and writers have to conduct keyword analyses, and SEO content by hand. Asides from the fact that this can be time-consuming, it is prone to misinterpretations. In today’s world, AI software can search through numerous data points to recommend the type of suitable content for marketers and companies. With world-class AI software, it is easy to determine your content/topic authority and projected content impact in real-time.
Automate repetitive processes
Repetitive processes in a company can range from manually processing payroll to inputting invoice data manually. This process takes up more time, as employees waste time on repetition. An AI integration between these tasks will not only reduce the time spent on these processes but will also prevent errors.
Good use of data
Fewer than half of companies leverage their data to create amazing innovations. This is because a list of companies is sitting on more data than their workers use. To reduce this, AI comes to play. An AI software can help you sift through several data sources and get rid of corrupt or duplicate data. The first step is to identify what you want to do with your data, then look for solutions that can help integrate them into your business.
Get familiar with the latest AI advancements
The reason why some businesses are yet to incorporate Artificial Intelligence for their business is due to limited knowledge. When you are familiar with current trends, latest AT tools, and gadgets, it becomes easy.
Some ways to increase your knowledge of AI are attending conferences, workshops, seminars about tech and AI, reading books on AT trends, and also getting more information from industry peers.