Exquisite Magazine services limited is a privately-owned company; we publish Exquisite Magazine.
Exquisite Magazine Services limited is an authority on the latest trends in beauty, fashion, lifestyle and truthful views on travel and culinary experiences and more.
Data privacy and protection is very important to us for everyone who uses our products and services, and who entrusts us with their information. We have written this privacy notice so you can better understand how we collect data, what we do with it and how we look after it. We will tell you how long we keep data and what happens when we no longer need it. We will also outline what rights you have over your data and how we protect and facilitate those rights.
We may update our policy regularly, so we advise you to take out time to go through this policy and understand what your rights are.
Opting in and out of communications made easy
Sometimes people want to read privacy notices because a business is asking for their permission to contact them for marketing. They want to be sure that, if they agree, it will be easy for them to withdraw permission in the future. We want you to be able to opt out as easily as you opted in. Any marketing email we send you will always have an “unsubscribe” link that will take you off that relevant marketing list. Please remember that you may have subscribed from another email address; you will only be able to use the link to “unsubscribe” from the address to which the marketing email has been sent.
This policy tells you:
• What information we might collect about you
• How we might use that information
• When we might use your details to contact you
• What information of yours we might share with others
• Your choices about the personal information you give us
This policy covers the services that are offered by Exquisite Magazine Digital, exquisitemag.com and or social media pages.
What’s not covered in this policy?
Our services sometimes link to services run by other companies. Those companies have their own privacy and cookies policies, so remember that the information you give them will follow their rules and not ours.
How do you protect my personal information and what we collect?
We collect information:
• when you register to receive one of our newsletters
• when you use our website
• when you attend any of our events
• if you participate in any research we undertake
• if you join one of our communities or forums
• when you enter a competition
• if you contact us about a query or a complaint
We collect the following types of information:
When you use or subscribe to one of our services, such as purchasing a print or digital subscription, signing up to an email newsletter, entering a competition, joining one of our online communities or participating in any of our research projects, we will ask you to provide information such as your name, email address so that we can provide you with the services requested.
General personal information
When conducting surveys or running competitions, in addition to contact information, we may collect other personal information such as your gender, date of birth, marital status, etc.
When you purchase a product or service from us, such as subscribing to one of our magazines or attending one of our events, we will also ask you for your payment details in addition to your contact information, in order to secure payment and to authorise access to our products and services.
When you visit our websites, we collect information about your web visit, such as how long you visited, what sites you visited or pages you looked at, your IP address and where you were when you visited, what sort of device you were using when you visited (such as a mobile phone or type of desktop PC, Mac etc), and information identifying the language used by your Device.
When you visit our website, we collect data on your online behaviour (eg time spent on website, items clicked on, etc).
When you buy a product or service from us, such as magazine subscription or a ticket to any of our events, we will collect information about what products and services you have bought from us.
When you register for a newsletter or take part in research, we may collect data about your preferences, tastes and interests.
We’re strongly committed to keeping you and your family’s information safe. And to do this we design our services with your safety in mind. We also have dedicated teams to look after your information security and privacy.
At the same time, no service can be completely secure – if you have any concerns that your personal information has been put at risk, for example if someone could have found out your password, please get in touch straight away.
Where we store your information
Some companies that provide services to us run their services from outside Nigeria/the European Economic Area. We only let that happen if we are satisfied with their levels of security. Keep in mind that when you give us personal information it could be transferred, stored or processed in a location outside Nigeria/Africa/the EEA.
How do we use your personal information?
At Exquisite Magazine Services limited, we collect different types of information about people for four main reasons:
1. To provide personalised services unique to individual users.
2. So we can monitor and improve the services we offer.
3. To sell advertising space on our websites. This helps us to keep our websites free for people who visit them.
4. To market products and services which we think would be relevant to you.
When you sign up to one of our newsletters, you are giving consent for us to use the email address provided to send you relevant content for the brands you have signed up to. You can withdraw this consent for any newsletter by unsubscribing at any time.
Social Media Advertising
We work with social media networks such as Facebook to show you interest-based marketing content from our brands and selected advertisers
Delivery of goods and services / Customer account management
We will use the information you have provided for the provision of goods and/or services that you have requested and subsequently communicating with you about those products and services.
Please note too, that when you buy something from us – such as subscription or a ticket to an event – we may contact you about your registration details, to manage any account or subscription you have with us, or to provide customer service. This will be the case even if you have opted-out of, or declined to consent to, receiving promotional emails.
When you enter one of our online competitions, we will process your information for the purposes of picking a winner. If you have opted-in to receiving information from us about our products and services (eg receiving subscriptions offers, event invitations, signing up for editorial newsletters etc) then we will use the information you provide to make sure we offer you relevant products and services (based on where you live, your age, gender, tastes, preferences etc). If you have opted-in to receive news and offers from any competition sponsors, we will share your information with them.
Further details about this is outlined in the “who do we share information with” with section.
We work with our partners from the world of goods and services, fashion, travel and retail so that we can present you with some outstanding offers and opportunities by either email or post. You will only ever receive partner messages from us if you have actively given permission. We won’t disclose your personal information to anyone, the messages will come from us and you can unsubscribe at any time from these messages.
Customer queries and complaints
We process any information you provide when dealing with any complaints or enquiries made by you or legally on your behalf.
Legal bases for data processing – what does it mean and how do we use them?
The law on data protection sets out several different reasons why a company may collect and process your personal data and it is one of our duties to make sure you understand which of these lawful bases we are using to process your data.
In specific situations, we can collect and process your data with your consent:
• When you sign up to any editorial newsletter
• When you tick a box to receive email from Condé Nast about news and offers
• When you tick a box to consent to receive email from Condé Nast on behalf of our partners
• We send SMS messages, either from Condé Nast or on behalf of our partners with your consent
• When you give us your details to enter a competition
• When you participate in any research, this is with your consent
In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests:
• We personalise the marketing content we provide you
• If you have bought a product or service from us, we will also use your details to send you direct marketing information by email or post, telling you about products and services that we think might interest you
• If you have bought a product or service from us we will send you direct marketing on behalf of our partners
We will only use legitimate interest after we have properly evaluated the data processing and conducted a necessary balancing test. We will also give data subjects the right to object to the processing at any time.
In certain circumstances, we need your personal data to comply with our contractual obligations.
For example, when you purchase a print subscription to a magazine, we will keep your name and address to fulfill your subscription.
If the law requires us to, we may need to collect and process your data.
For example, we can pass on details of people involved in fraud or other criminal activity affecting us to law enforcement.